ING is provided as a fully managed service and includes the server hardware, initial configuration and all ongoing changes for a set number of managed routers.

Integrated into a customer’s existing change control process, ING is kept up to date to ensure it reflects reality.

The standard version of ING provides the following features:

• Customised design of web interface to reflect a customer’s corporate branding
• Real-time status alerts via a main status window
• Functional grouping of sites on a geographic or business specific basis
• Expanding “traffic light” menus with integrated search facility
• Daily, weekly, monthly and yearly traffic utilisation graphs
• Real-time utilisation threshold alerts
• Real-time circuit error alerts
• ISDN backup and Dial on Demand traffic monitoring
• Real-time and monthly “Situations to Watch” reporting
• Response time monitoring